Returns & Exchanges

At Satori Laser, we strive for your total satisfaction with our professional skincare products and services. If you are not completely happy with your purchase, we offer a streamlined return process within 30 days of your transaction.

Return Process

  • 1.
    Initiate Request

    Contact our customer concierge team or visit your local Satori Laser clinic with your original receipt and unused product.

  • 2.
    Verification

    Our specialists will review your item to ensure it meets our quality safety standards and is within the 30-day return window.

  • 3.
    Processing

    Once approved, we will process your refund to the original payment method or issue a store credit for future treatments.

  • 4.
    Confirmation

    You will receive an email notification once your return is finalized, typically within 5 to 7 business days.